Full-Time NHS 111 CALL HANDLER PETERBOROUGH
NHS 111 Call Handlers, Peterborough Salary £8.50 per hour increasing to £9.00 – £11.30 per hour post probation Part time postitions NHS pension Childcare voucher scheme Training and Development opportunities Perk Box reward scheme Herts Urgent Care (HUC) is seeking compassionate, motivated and organised 111 Call Handlers for our NHS 111 service. As a highly successful not-for-profit Social Enterprise with an outstanding CQC report providing excellent and quality unscheduled care services, HUC offers a supportive, enjoyable, team-based culture. In this role you will Be trained to be fully confident and proficient in the NHS Pathways system Carry out an assessment of patients need Ensure that patients are prioritised appropriately and directed to the right place, first time Identify and safeguard appropriately any issues regarding a vulnerable child or adult Share and utilise areas of knowledge and skills to enhance patient care The qualities we are looking for Have exceptional communication and interpersonal skills Can demonstrate empathy, patience and compassion Able to listen carefully and record details accurately Strong IT and keyboard skills Able to commit to working a 24 hour rotating shift pattern working public holidays Be able undertake a 4 week full time training course prior to staring the position, for which you will be paid Our Values Quality Services Efficiency Patient Care Respect If you do not recieve a reply from us with 14 days of applying then please accept that your application has not been successful at this time.
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